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Health Services & Policy
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List of Figures and Tables.
About the Editor. About the Contributors. Foreward. Preface. Acknowledgements. A Formula for Errors: Good People + Bad Systems (S. McClanahan, et al.). Measuring Performance of High-Risk Processes (K. Ferraco & P. Spath). The Human Side of Medical Mistakes (S. Ternov). Accident Investigation and Anticipatory Failure Analysis in Hospitals (S. Feldman & D. Roblin). Automating Root Cause Analysis (R. Latino). One Hospital's View of Software Facilitation of Root Cause Analysis (K. Hirsch & D. Wallace). Proactively Error-Proofing Health Care Processes (R. Croteau & P. Schyve). Reducing Errors through Work Systems Improvements (P. Spath). A Structured Teamwork System to Reduce Clinical Errors (D. Risser, et al.). Index.
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