"The authors combine their keen observations, sharp insights, and open hearts to produce towering works that will stand as lasting contributions to leadership and organization development. . . .[t]hey guide us along a path of personal discovery so that we may have the strength of spirit to risk the creation of more meaningful organizations." (Jim Kouzes, coauthor, The Leadership Challenge and Encouraging the Heart)

"Having a vision and direction for change is one thing, implementing vision is quite another. It's the implementation, stupid! Linda Ackerman Anderson and Dean Anderson have been there and have done it. This book about implementing the change process is an invaluable guide for how to do it." (W. Warner Burke, professor of psychology and education, Teachers College, Columbia University, and Senior Advisor, PricewaterhouseCoopers)

"A useful model with pragmatic guidelines and clear and explicit tools and techniques that will assist individuals and groups thinking through and effectively leading the process of change in their organizations." (John Carter, Ph. D., GIC Organization & Systems Development Center)

"...This is an excellent book..." (Professional Manager, November 2001)

"This book will help business leaders support the change initiative they require for their strategies." (Quality Progress, 12/01)