Leadership Practices and Exercises.

Anticipating and Welcoming Change.

Identifying Mental Modes.

Creating Receptivity to Change Through Systematic Planned Abandonment.

Innovation Versus Problem Solving: Organized Improvement.

Welcoming and Exploiting Unexpected Opportunities.

Linking Opportunities to People and Other Resources.

Preserving Trust: Continuity Within Change.

Motivating and Retaining Top Performers: Attitudes About People in Organizations.

Conclusion.

Video Highlights.

Suggested Readings.