Introduction.

TEAMWORK IN EVOLVING ORGANIZATIONS.

The New Workplace.

From Teams to Teamwork.

A FACILITATIVE STYLE OF LEADERSHIP.

How to L.E.A.D.

From Controlling to Facilitating.

Facilitation Ignites Team Spirit.

The New Team Leader.

FACILITATING PRODUCTIVE TEAM COMMUNICATION.

Facilitating One on One.

Facilitating Communication of Distance Teams.

FACILITATING TEAM MEETINGS.

Leading a Participative Team Meeting.

Planning and Focusing the Meeting.

Encouraging Participation.

Recording People's Ideas.

Managing Group Process.

Reaching Consensus and Closure.

References and Bibliography.

About the Author.

Index.