Preface.

PART ONE: Is Mediation Right for You?

1. Can Mediation Be Your Day Job?

2. Do You Have What It Takes to Be a Mediator?

3. Can You Do the Work?

4. Education and Training.

5. Job Opportunities in Mediation.

PART TWO: Building Your Career as a Mediator.

6. Creating Your Mediation Signature.

7. Expanding Your Mediation Services.

8. Defining Your Target Market.

9. Creating a Mediation-Friendly Environment.

PART THREE: The Nuts and Bolts of Private Practice.

10. Setting Up Your Office.

11. Strategic Planning and Investing in Yourself.

12. Managing Your Practice.

13. Marketing Your Practice Effectively.

14. What Do You Do Next Monday?

EPILOGUE: The Evolving Field of Mediation.

APPENDIX 1: Mediator Self-Survey.

APPENDIX 2: Professional Standards and Model Legislation.

APPENDIX 3: Mediation Training and Educational Programs.

APPENDIX 4: Books and Resources.

APPENDIX 5: Mediation Organizations.

APPENDIX 6: Sample Opportunities in Conflict Resolution.

APPENDIX 7: Sample Budget Forms.

APPENDIX 8: Sample Practice Forms.

APPENDIX 9: Mediation Pledge.

Notes.

About the Author.

Index.