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I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation
Barbara G. Madonik
ISBN: 978-0-7879-5709-4
Hardcover
320 pages
October 2001
US $40.00 add_to_cart.gif
 
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Barbara G. Madonik is president of Unicom Communication Consultants Inc., a firm specializing in communication consulting and training, and dispute investigation and resolution services. She can be contacted at barbara.madonik@utoronto.ca
 
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