Preface

About the Author

1. Introduction: Six Immutable Forces Shaping Today's Organizations

2. Choosing an Effective Design

3. Matching Strategy and Structure

4. Linking Processes to Coordination Needs

5. Creating and Integrating Group Processes

6. Designing a Reconfigurable Organization

7. Organizing Around the Customer

8. Customer-Focused Structures

9. Creating a Virtual Corporation

10. Organizing the Continuous Design Process

References

Index