1. Defining Faculty Productivity.

2. Responding to Public Pressure for Systematic Accountability.

3. A Quantitative Perspective on Productivity and Accountability.

4. Measuring Productivity: What About Quality?

5. Laying the Groundwork for Dependable Productivity Benchmarks.

6. Using Quantitative Benchmarking Data.

7. Establishing Qualitative Benchmarks in Individual Departments.

8. Looking to the Future.

Appendix A: Delaware Study Definitions and Conventions.

Appendix B: Delaware Study Benchmarks for Typical Academic Departments.

Appendix C: Participants in the Delaware Study.