In this impassioned and often vitriolic book - a follow-up to the author's bestselling Bleeding Edge: The Business of Health Care in the New Century - U.S. health care industry expert J.D. Kleinke offers an unflinching look at our broken health care system. Throughout the book, Kleinke - who was once a vocal advocate of the managed health care system - explains what went wrong and attempts to answer such perplexing questions as:

Who's in charge of the American health care system?
How does managed care work . . . or not work?
Why have hospitals become so complex?
What are the prospects for reform?
Does the Internet change anything?
Can we solve the growing problem of the uninsured?