Preface.

About the Authors.

Part One: The Dynamic Model of Student Affairs Competence.

1. Multicultural Competence in Student Affairs.

2. Multicultural Competence in Theory and Translation.

3. Multicultural Competence in Administration and Management.

4. Multicultural Competence in Helping and Advising.

5. Multicultural Competence in Assessment and Research.

6. Multicultural Competence in Ethics and Professional Standards.

7. Multicultural Competence in Teaching and Training.

Part Two: Research and Practice Implications of Multicultural Competence.

8. Multicultural Competence Research and Practical Implications.

9. Multicultural Competence: Reflection and Practice.

Case 1—Orientation Skit Flap.

Case 2—Equal Opportunity Employer in Search of “Good” Diverse Candidates
Deidre Marriner, Associate Director of Undergraduate Advising, SUNY, University at Buffalo.

Case 3—Looking for a Place to Be All of Me
Katherine Frier, Assistant Director of Employee Relations, SUNY, University at Buffalo.

Case 4—The New Hate Speech: Using New Technology for Old Messages.

Case 5—Just an Average White Guy
Nigel Marriner, Assistant Administrative Director, SUNY, University at Buffalo.

Case 6—Just Watching TV.

Case 7—Diversity Training for Student Leaders
Matthew J. Weigand, Director of New Student Programs, SUNY, University at Buffalo.

10. Conclusion.

References.

Index.