"This book is recommended for managers wanting to enhance service quality and productivity. By avoiding mistakes and useless units of activity, gains in productivity occur as quality improves."
— Healthcare Financial Management

"Curing Health Care is a marvelous book on the applications of the principles of industrial quality improvement to health care."
— HMO Practice

"Curing Health Care should be on every health executive's 'must-read' list."
— Hospital and Health Services Administration