Preface.

Acknowledgments.

Chapter 1: Before You Start Hiring, Have a Plan.

Chapter 2: Paint a Picture of the Perfect Hire.

Chapter 3: Write a Motivating Ad.

Chapter 4: Read, but Don’t Rely on, Resumes.

Chapter 5: Always Create a Pool of Candidates.

Chapter 6: Use Recruiters to Raise the Quality of the Hiring Process.

Chapter 7: Differentiate Talent and Ability from Skill and Experience.

Chapter 8: Interview on Behavior and Experiences, Not on Hypotheses.

Chapter 9: Conduct a Structured Interview.

Chapter 10: Follow Legal and Ethical Guidelines in Hiring.

Chapter 11: Sell the Company to the Candidate.

Chapter 12: Red Flags in the Process Cannot Be Ignored.

Chapter 13: Increase Your Knowledge of the Candidate Through Tests, Trials, Role Plays, and Projects.

Chapter 14: Always Check References.

Chapter 15: Share Decisions on Hiring.

Chapter 16: Act with a Sense of Urgency.

Chapter 17: Negotiate Terms and Make an Offer.

Appendix A: Resume Comparison.

Appendix B: Sample Reference Check Sheet.

Further Reading on Recruiting and Hiring.

Index.

About the Author.