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The Skilled Negotiator: Mastering the Language of Engagement
Kathleen Reardon
ISBN: 978-0-7879-6655-3
Paperback
272 pages
April 2004
US $27.95 add_to_cart.gif

This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 1-2 days delivery time for paperbacks, and 3-5 days for hardcovers. The book is not returnable.



Other Available Formats: E-Book
 
Preface.

1. Defining the Art.

2. A Versatile Frame of Mind.

3. Preparation and Planning.

4. Prioritizing Issues, Setting and Revising Goals.

5. Ethical Considerations.

6. The Persuasive Opening.

7. Persuasion Strategy Choices.

8. The Role of Power.

9. When the Discussion Gets Stalled or Heated.

10. Taking Negotiation Talents Global.

Summary Remarks.

Notes.

Acknowledgments.

The Author.

Index.