Foreword (David H.Maister).

Preface.

1. 2Rs Are Better Than 1.

Part One: Self-Assessment.

2. Identifying Your Natural Style.

3. About-Right Requiring for Requirers.

4. About-Right Relating for Relaters.

Part Two: Style Familiarity.

5. Identifying Your Specific Type.

6. Getting Unstuck.

Part Three: Increasing Versatility.

7. Versatility-Fostering Beliefs.

8. Requiring for Relaters.

9. Relating for Requirers.

10. When to Relate,When to Require.

Part Four: Situational Implementation.

11. Maintaining a 2R Perspective.

12. Getting Started.

13. The Benefits: For You, Your People, and Your Organization.

More Resources for the 2R Manager.

References.

Recommended Reading.

Acknowledgments.

About the Author.

Contacting the Author.

Index.