Preface: A New Generation of Leaders.

Introduction: Where Have All the Leaders Gone?

Part One: Becoming an Authentic Leader.

Leadership Is Authenticity, Not Style.

The Transformation of Leaders.

Leading a Balanced Life.

Part Two: Building an Authentic Company.

Missions Motivate, Dollars Don't.

Values Don't Lie.

It's the Customer, Stupid!

It's Not Just the CEO.

Whose Bottom Line: Customers or Shareholders?

Part Three: In the Crucible of the Market.

Seven Deadly Sins: Pitfalls to Growth.

Overcoming Obstacles: Nothing Can Stand in Your Way.

Ethical Dilemmas: When in Rome, Don't Follow the Romans.

Innovations from the Heart.

Acquisitions Aren't Just About Money.

Shareholders Come Third.

Part Four: Beyond the Bottom Line.

Governance Is Governance.

Sticking Your Neck Out.

Preparing for Succession . . . and Moving On.

Epilogue: If Not Me, Then Who? If Not Now, When?

Medtronic Financial Results.