1. Introducing the Smart Questions Approach: Moving Beyond Problem Solving to Creating Solutions.

2. SQA Phase 1: Getting People Involved.

3. SQA Phase 2: Selecting a Focus Purpose.

4. SQA Phase 3: Creating an Ideal Future Solution.

5. SQA Phase 4: Building a Living Solution for Today and Tomorrow.

6. The Power of SQA: Two Case Studies.

7. SQA in Organizations and Society.

References.

Acknowledgments.

The Authors.

Index.