Dennis D. Pointer is Austin Ross Professor at the University of Washington, School of Public Health and Community Medicine. He is one of the country’s most highly regarded governance consultants. Two of his previous books, Really Governing and Board Work have won the James Hamilton Book of the Year Award from the American College of Healthcare Executives.

Dennis M. Stillman is associate director, Program in Health Services at the University of Washington where he teaches graduate-level courses in accounting and finance. For twelve years, he was chief financial officer at the University of Washington Medical Center.