Section One: Getting Clear on the Concept

* The Case for Teamwork

* Overview of the Model

* Two Important Questions

Section Two: Overcoming the Five Dysfunctions of a Team

* Overcoming Dysfunction #1: Building Trust

* Overcoming Dysfunction #2: Mastering Conflict

* Overcoming Dysfunction #3: Achieving Commitment

* Overcoming Dysfunction #4: Embracing Accountability

* Overcoming Dysfunction #5: Focusing on Results

Section Three: Answering Questions and Anticipating Problems

* Common Questions

* Objections from Participants

* Obstacles to Avoid

Section Four: Building the Team

* Team-Building Road Map and Time Lines

* The Initial Off-Site

* Tools and Exercises in Detail

Glossary of Terms

Resources

About The Table Group

Acknowledgments

About the Author