“Managers—even otherwise enlightened managers—are implicitly or explicitly asking the office space question in a certain kind of utilitarian way. They are essentially saying, “What is the quickest, cheapest way I can get all 4,000 of my people a desk, a chair, a wastebasket?”
With Offices at Work, Franklin Becker has a wake up call for businesses around the world. There are rewards to be gained from fine-tuning your office environment. Far from being a mere utility, space can be a strategic tool that influences the attitude and behavior and even the performance of your employees. Focusing attention on the “final frontier” of inner space will be time well spent.”
--From the Foreword by Tom Kelley

“Using an excellent balance of hard data, case studies, and real world anecdotes, Professor Becker takes the logistically challenging and culturally complex topic of workplace design and offers a well-written and accessible approach to creating competitive advantage. Covering topics ranging from different types of office layout to productivity, innovation, and change management, Professor Becker cites best (and worst) practices to provide  new insights for experts as well as novices. This is a must read for anyone interested in workplace design, corporate culture, branding, change management, organizational dynamics, or corporate real estate.”
--Thomas Osmund, vice president, Goldman Sachs