Acknowledgments xiii

Introduction xvii

PART ONE: PRINCIPLES OF WORKSPACE DESIGN 1

1 The Office as Invention 3

2 Knowledge Networks 11

3 Co-Location 35

4 The Right Size 45

5 Mobility 58

6 Flexibility 77

PART TWO: GUIDELINES FOR IMPLEMENTATION 109

7 Getting Started 111

8 Workspace Planning Tools 125

9 Measuring Performance 144

10 Managing Workspace Change 159

11 The Value of Uncommon Sense 175

References 186

The Author 190

Index 191