Robert H. Schaffer is the founder and Ronald N. Ashkenas is a managing partner of Robert H. Schaffer & Associates in Stamford, Connecticut. Schaffer is the author of The Breakthrough Strategy and High-Impact Consulting. Ashkenas is a coach to CEOs and speaker on organizational transformation. He is the coauthor of The Boundaryless Organization and The GE Work-Out. The authors can be reached at info@rhsa.com