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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process [E-Book]
Jay R. Galbraith
ISBN: 978-0-7879-7958-4
E-Book
188 pages
May 2005
US $42.00 add_to_cart.gif

Important E-Book Information


Other Available Formats: Hardcover
 
Author Information
 
Jay R. Galbraith is a senior research scientist at the Center for Effective Organizations at the University of Southern California. He is professor emeritus at the International Institute for Management Development in Lausanne, Switzerland. Galbraith is the author of numerous books, including Designing Organizations, Designing the Global Corporation, and Tomorrow's Organization, all from Jossey-Bass.
 
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