Preface.

Acknowledgments.

The Authors.

Introduction: A Burning Platform for Change.

1. Framing and Repositioning Management of the Health Care Supply Chain.

2. Managing Supply Risk and Cost Reduction.

3. Internal Customer Relationship and Performance Management.

4. Group Purchasing Organizations: Shaping the Health Materials Marketplace.

5. Inventory and Distribution Process: The Search for Strategy.

6. Organizational Design for Hospital and Health Care System Supply Chains.

7. Levels of Development for the Health Care Supply Chain.

8. Building Supply Chain Leadership and Resources for the Future.

Study 1: The Value of Group Purchasing in the Health Care Supply Chain.

Study 2: Clinician, Supplier, and Buyer Working as One to Improve Patient Outcomes.

Study 3: Metropolitan Hospital System—A Study of a Hybrid Organizational Design.

Study 4: Office of Inspector General Advisory Opinion No. 05–06, February 2005.

Notes.

Index.