Introduction.

1. The Rewards, Challenges, and Responsibilities of an Accidental Trainer.

Rewards and Challenges.

The Accidental Trainer’s Many Roles.

Unique Needs of an Accidental Trainer.

Summary.

2. Building Alliances, Marketing the Training Function, and Communicating the Value of Training.

Building Alliances.

Marketing the Training Function.

Communicating the Value of Training.

Summary.

3. Identifying Training Needs, Determining a Budget for Them, and Proving Their Worth.

Gathering Data.

Proving the Value of Training.

Budgeting for Training.

Summary.

4. Ready for the Challenge: Organization, Time and Project Management, and Technology Tools.

Organization: The Key to It All.

Managing Your Time Effectively.

Managing Projects.

Technology Solutions.

Summary.

5. Producing Training Programs.

Training Programs Defined.

Choosing the Location.

Room Arrangement.

Dates and Times.

Audiovisual Requirements.

Materials and Reproduction.

Food and Beverage.

Notes.

Summary.

6. When and How to Choose Vendors and Outside Resources.

The Make-versus-Buy Decision.

Types of Vendors.

Choosing and Working with Vendors.

Summary.

7. How to Provide Employee Training Without Doing It Yourself.

Low-Cost and Free Training Resources.

Tuition Reimbursement Programs.

In-House Library.

More Labor-Intensive Training Solutions.

Summary.

8. Creating Custom Training Programs.

How Adults in the Workplace Learn.

Types of Training.

The Process of Training Design.

Summary.

9. Where Do You Go from Here?

Making Each Day Productive and Enjoyable.

Laying the Groundwork for Creating a Full-Fledged Training Department.

Where Can You Go Next?

Additional Resources.

References.

Index.

About the Author.