1 The Negotiation Imperative.

2 The Flexibility of the Master Negotiator.

3 Getting Ready to Negotiate.

4 The Art of the Master Competitor.

5 Executing a Competitive Negotiation.

6 Mastering the Art of Collaboration.

7 Mastering the Art of Compromise.

8 Mastering Accommodation and Avoidance Strategies.

9 Three (or More) Is a Crowd: Mastering Multiparty Negotiations.

10 Mastering the Framing Process in Negotiation.

11 Mastering the Power and Influence Process.

12 Mastering Personal Negotiations.

The Authors.

Index..