1 Leadership Is Everyone’s Business (James M. Kouzes and Barry Z. Posner).

2 The Five Practices of Exemplary Leadership (James M. Kouzes and Barry Z. Posner).

PART 1: MODEL THE WAY.

3 Reflections on Model the Way (John C.Maxwell).

PART 2: INSPIRE A SHARED VISION.

4 Reflections on Inspire a Shared Vision (David McAllister-Wilson).

PART 3: CHALLENGE THE PROCESS.

5 Reflections on Challenge the Process (Patrick Lencioni).

PART 4: ENABLE OTHERS TO ACT.

6 Reflections on Enable Others to Act (Nancy Ortberg).

PART 5: ENCOURAGE THE HEART.

7 Reflections on Encourage the Heart (Ken Blanchard).

FINAL REFLECTIONS.

8 Leadership Is a Relationship (James M. Kouzes and Barry Z. Posner).

Notes.

Selected Readings on Leadership.

Acknowledgments.

About the Authors.

Index.