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Chief Customer Officer: Getting Past Lip Service to Passionate Action [E-Book]
Jeanne Bliss
ISBN: 978-0-7879-8494-6
E-Book
256 pages
June 2006
US $27.95 add_to_cart.gif

Important E-Book Information


Other Available Formats: Hardcover
 
Description
Table of Contents
Author Information
Reviews
 
“Drawing on first-hand experience, author Jeanne Bliss explains why even great firms can deliver mediocre customer service.” (Marketing Direct
& BrandRepublic.com, April 2007)


 

 
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