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General Evaluation & Research Methods
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Table of Contents
Tables, Figures, Exhibits, and Worksheets.
Foreword (Suzanne Swope). Preface. About The Author. Chapter 1: Purpose of Assessment. Chapter 2: Organizations as Systems: Internal Elements. Chapter 3: Organizations as Systems: External Elements. Chapter 4: Assessment Methods and Terminology. Chapter 5: Defining and Measuring Organizational Performance. Chapter 6: Creating and Maintaining Assessment Programs. Glossary. References. Index.
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