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Leadership
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josseybass.com
Foreword (John R. Alexander).
Preface. 1. The What and Why of Conflict Competent Leaders. 2. Understanding Conflict Dynamics. 3. Self-Awareness, Self-Control. 4. Preventing Destructive Responses to Conflict. 5. Fostering Constructive Responses to Conflict. 6. Building Conflict Competent Organizations. Epilogue. Resources. References. The Authors. Index. About the Center for Creative Leadership.
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