PART ONE: MAKING SENSE OF ORGANIZATIONS.

1. Introduction: The Power of Reframing.

2. Simple Ideas, Complex Organizations.

PART TWO: THE STRUCTURAL FRAME.

3. Getting Organized.

4. Structure and Restructuring.

5. Organizing Groups and Teams.

PART THREE: THE HUMAN RESOURCE FRAME.

6. People and Organizations.

7. Improving Human Resource Management.

8. Interpersonal and Group Dynamics.

PART FOUR: THE POLITICAL FRAME.

9. Power, Conflict, and Coalition.

10. The Manager as Politician.

11. Organizations as Political Arenas and Political Agents.

PART FIVE: THE SYMBOLIC FRAME.

12. Organizational Symbols and Culture.

13. Culture in Action.

14. Organization as Theater.

PART SIX: IMPROVING LEADERSHIP PRACTICE.

15. Integrating Frames for Effective Practice.

16. Reframing in Action: Opportunities and Perils.

17. Reframing Leadership.

18. Reframing Change in Organizations: Training, Realigning, Negotiating, Grieving, and Moving On.

19. Reframing Ethics and Spirit.

20. Bringing It All Together: Change and Leadership in Action.

21. Epilogue: Artistry, Choice, and Leadership.

Appendix. The Best of Organizational Studies: Scholars? Hits and Popular Best-Sellers.

References.

The Authors.

Index.