“Palloff and Pratt clearly explain the tasks and functions involved when an instructor moves from face-to-face to the online environment. These include the ability to facilitate education, establish a friendly environment, set an agenda, pace the course, and become comfortable and proficient with the technology. Once established, these function as the groundwork for success.

This book is particularly valuable for educators with minimal knowledge of online learning… The authors have included everything needed to build a strong, successful online course.”           

(Adult Learning Magazine Volume 19, Numbers 1&2, Winter and Spring 2008)

" . . .the authors' central premise is that a collaborative learning community is the best vehicle for distance education." (Journal of Continuing Higher Education, Fall 2007)

"There will be a range of 'ah ha' moments for the reader working with students in building online learning communities." (NACADA, Nov 20, 2007)

"The focus on community makes this volume distinctive in the literature about online teaching and learning. The authors' expertise spans the nitty-gritty, practical aspects of the virtual classroom with the larger questions and context of twenty-first century education. This book goes way beyond the how-to's of online education to a sophisticated consideration of the major challenges of teaching and learning."
—Anna DiStefano, provost, Fielding Graduate University

"This book captures the essence of a successful virtual learning experience for both students and teachers. Palloff and Pratt share valuable insights that only expert practitioners could so clearly explain."
—David Wicks, director of instructional technology, Seattle Pacific University

"As the physical and virtual worlds converge to become the 'real world' of teaching and learning, communities play increasingly important roles in bridging distances and differences. This book underscores the real value that communities bring to distributed learning experiences, and gives readers plenty of guidance and advice for creating communities that connect, engage, and inspire."
—Ellen Wagner, senior director, WW eLearning Solutions, Adobe Systems

"This book is a must-read for faculty who truly want to help students understand and apply knowledge, and thus prepare for life in the twenty-first century. Palloff and Pratt have reaffirmed their roles as educational leaders in the development of online learning communities, reminding us of the significant benefits of such communities to learners at all levels."
—Jack A. Chambers, executive director, Office of Organizational Learning Services, Florida Community College at Jacksonville