Introduction Do Not Pass Go Without Reading This Chapter!
Principle 1 All Generations Have Similar Values; They Just Express Them Differently.
Principle 2 Everyone Wants Respect; They Just Don’t Define It the Same Way.
Principle 3 Trust Matters.
Principle 4 People Want Leaders Who Are Credible and Trustworthy.
Principle 5 Organizational Politics Is a Problem—No Matter How Old (or Young) You Are.
Principle 6 No One Really Likes Change.
Principle 7 Loyalty Depends on the Context, Not on the Generation.
Principle 8 It’s as Easy to Retain a Young Person as an Older One—If You Do the Right Things.
Principle 9 Everyone Wants to Learn—More Than Just About Anything Else.
Principle 10 Almost Everyone Wants a Coach.
Answers to a Few Questions.
References and Suggested Reading.
About the Author.
About the Center for Creative Leadership.