Total Quality Management: Applying Its Principles to Student Affairs: New Directions for Student Services, No. 76
William A. Bryan
ISBN: 978-0-7879-9932-2
Paperback
114 pages
December 1996
US $29.00
WILLIAM A. BRYAN is professor of special studies at the University of North Carolina at Wilmington. He served as a chief student affairs officer for eighteen years and is former president of the American College Personnel Association.