Part One: The Power of Questions.

1. An Underused Management Tool.

2. Benefits of a Questioning Culture.

Part Two: Asking Questions Effectively.

3. Why We Have Trouble with Questions.

4. Asking the Right Questions.

5. The Art of Asking Questions.

6. Creating a Questioning Culture.

Part Three: A Guide for Leaders on Using Questions.

7. Using Questions in Managing People.

8. Using Questions to Build Teams.

9. Using Questions to Shape Strategy and Enable Change.

Conclusion: Becoming a Questioning Leader.

Resource A: Training Programs for Questioning Leaders.

Resource B: Biographies of Leaders Interviewed.

Bibliography.

Acknowledgments.

The Author.

Index.