Checklists and Tables on the CD-ROM.

Preface.

The Authors.

PART ONE: UNDERSTANDING VIRTUAL TEAMS.

1 Critical Success Factors for Virtual Teams.

2 Crossing Technical Boundaries.

3 Crossing Cultural Boundaries.

PART TWO: CREATING VIRTUAL TEAMS.

4 Myths and Realities of Leading Virtual Teams.

5 Starting a Virtual Team.

6 Team Member Roles and Competencies.

7 Building Trust in Virtual Teams.

PART THREE: MASTERING VIRTUAL TEAMS.

8 Virtual Team Meetings.

9 Virtual Team Dynamics.

10 Working Adaptively.

Notes.

Further Reading.

Index.

How to Use the Accompanying CD-ROM.