Frances Hesselbein 4
The Seasons and Generations of Leadership
Recognizing the importance of new callings and transitions.

Howard M. Guttman 7
Helping Future Leaders Self-Coach to Win
How individuals can take responsibility for their own personal growth.

Kathleen Allen 13
Change Leaders: Creating Resilience in Uncertain Times
Take an options approach to reduce the risk of decision making.

Rajeev Peshawaria 19
Energizing the Organization
Understanding the three "buckets" of expectations in the workplace.

Joseph Grenny 26
Change Anything: The 21st-Century Approach to Performance Management and Avoiding the Willpower Trap
Eliminating career-limiting habits through six sources of influence.

EXECUTIVE FORUM

Bill George 32
True North Groups: A Big Idea for Developing Leaders
Support and confidence to face and navigate difficult situations in life and work.

Jeff rey Gitomer 38
Authenticity Is Everything: An Interview with Jeffrey Gitomer
Lessons from being both prolific and productive.

Doug Conant and Mette Norgaard 44
TouchPoints: The Power of Leading in the Moment
Finding a way to navigate the incessant stream of daily interactions.

Jennifer Prosek 50
Creating the Owner's Mindset
The "Commission for Life"as the cornerstone of an entrepreneurial culture.

Dave Ulrich and Norm Smallwood 55
What Is Talent?
Talent = competence xcommitment xcontribution.

FROM THE FRONT LINES

The Importance of Happiness in the Workplace 62
First become happy; then you’ll become successful.
Information Hubs: New Roles for Information Workers 63

Reaching full potential through smarter use of data and information.