Preface xv

Introduction xix

1 What Collaboration Is and Isn't 1

2 Dawn of the Knowledge-Based Collaborative Era 17

3 The Collaboration Payoff 37

4 Risks of Collaboration 59

5 Collaboration Essentials 73

6 Stages of Collaboration 89

7 Setting Up for Success 107

8 Strategies for a Successful Collaboration 121

9 The Role of Technology and Social Media in Collaboration 137

10 Fostering a Collaborative Culture in Your Organization 151

Afterword 169

References 171

About the Author 179

Index 181