Frances Hesselbein 4

Courage and Hope: A Powerful Combination

Emerging trends for a bright future.
Michele Hunt, Rodrigo Baggio, and Peter M. Senge 7

The Center for Digital Inclusion: A Powerful Catalyst for Change

Profound change for the lives of the marginalized and underserved.
Joel A. Garfinkle 14

Getting Ahead: Three Steps to Take Your Career to the Next Level

Leveraging perception, visibility, and influence.
Roger Kaufman 21

Defining and Applying Organizational Vital Signs for Creating a Better Tomorrow

Criteria for organizational self-assessment.
Suzanne Bates 27

Brand Recognition—What Do People Say About You?

Speed up progress on your important goals.

EXECUTIVE FOR UM
Guy Kawasaki 33

Ten Steps to Enchanting Your Employees

Deep, delightful, and long-lasting relationships.
Sally Helgesen 38

Leading in 24/7: What Is Required?

Push back against unremitting urgency.
Peter M. Senge 44

Creating Schools for the Future, Not the Past for All Students

Rethink basic assumptions about how schools work.
Alaina Love 50

Passion and Purpose: Leading From the Inside Out

The factors that unleash energy into an organization’s culture.
Claudio Feser 57

Long Live Bureaucracy!

Organizational structures are how firms organize their work.

FROM THE FRONT LINES

R&D: The Lifeblood of Growth 63

Use a portfolio approach to manage R&D and innovation.

The Evolving Roles of the Chief Information Officer 64

Change agents who create new realities and opportunities.