Foreword by Mr. Alban D'Amours, President and CEO, Desjardins Group ix

Acknowledgements xi

Introduction 1

Part I: DEVELOPING COMPETENT LEADERS 7

Section A: What Is the Process? 8

Chapter 1 Leadership Essentials (4Ps): What is leadership? 9

Chapter 2 The Leadership Ride: How does leadership feel to the leader? 23

Chapter 3 The Leadership Garden: Evolutionary steps towards leadership maturity 41

Chapter 4 The 'Force' and the 'Blueprint': Internal access routes to leadership 57

Section B: How Can We Optimize the Process? 76

Chapter 5 Individual Leadership Strategy: What individuals can do to facilitate their development 77

Chapter 6 The Master and the Apprentice: The best framework for leadership development 95

Chapter 7 Program Architecture: Optimal infrastructure for leadership development programs 109

Chapter 8 Program Enhancement: Program evolution and continuous improvement 129

Part II: ENSURING A RELIABLE LEADERSHIP SUPPLY 143

Chapter 9 Organizational Leadership Strategies: What organizations can do to enhance leadership capacity 145

Chapter 10 Co-op Fundamentals: Orientation to the co-op sector 161

Chapter 11 Best Practices from the Co-op Sector: Innovative solutions for all sectors 175

Chapter 12 National Leadership Strategy: What Canada can do to enhance its leadership capacity 195

Part III: STRENGTHENING CANADIAN LEADERSHIP 215

Chapter 13 Our National Leadership Brand: How we lead 217

Chapter 14 Th e Scholar and the Warrior: How we can improve our leadership impact and eff ectiveness 241

Chapter 15 Public Leadership Issues: How we can enhance leadership capacity in this important sector 259

Chapter 16 Conclusion 287

Part IV: RESEARCH AND INTERVIEWEE INFORMATION 301

Appendix I Research Process and Statistical Information 303

Appendix II Leaders Interviewed 313

Appendix III Leadership Programs 333

Bibliography 347

Index 349