1. Changing Approaches to Management.

2. Why Participative Approaches Meet Today's Needs.

3. Participation and Organizational Effectiveness.

Part Two: Participative Programs: What Works and Does Not Work.

4. Quality Circles.

5. Employee Survey Feedback.

6. Job Enrichment.

7. Work Teams.

8. Union-Management Quality-of-Work-Life Programs.

9. Gainsharing.

10. New-Design Plants.

Part Three: High-Involvement Management: Creating an Effective Approach to Participation.

11. How High-Involvement Management Works.

12. Managing the Change to a High-Involvement Organization.