Foreword.

Preface.

The Authors.

Part One: The Four Hallmarks of Excellence.

1. The Primacy of Mission.

2. Effective Leadership.

3. A Dynamic Board.

4. Strong Development Programs.

Part Two: Excellence in Action: Case Studies of Outstanding Nonprofit Organizations.

5. Atlanta Historical Society: Adapting to Changing Times.

6. Baxter Community Center: Getting an Agency Back on Its Feet.

7. East Bay Asian Local Development Center: Entrepreneurship at the Grass Roots.

8. Guadalupe Center: Leadership that Heals.

9. Indian Health Board: Challenging the Status Quo.

10. Interlochen Center for the Arts: Unswerving Dedication to Mission.

11. Northside Center for Child Development: Managing Leadership Transititons.

12. San Francisco Education Fund: A Pioneer Manages the Problems of Success.

13. Seattle Emergency Housing Inc.: Building Partnerships.

14. Upward Fund Afterschool: Leadership for Independence.

Part Three: Achieving Excellence.

15. Making Mission Meaningful: Building and Using a Strong Mission Statement.

16. Developing Leadership Skills.

17. Guidelines for Enhancing Board Effectivenss.

18. Raising Funds and Moblizing Volunteers.

Conclusion: Planning for Excellence.