The Journey from Novice to Master Manager.

Achieving High Performance: A Paradoxical View of Excellence.

Mastering the Contradictions of Organizational Life.

The Competing Values Model: Redefining Organizational Effectiveness and Change.

The Failure of Success: How Good Becomes Bad.

Competing Values and the Dynamics of Managerial Leadership.

Profiles of Effective and Ineffective Managers.

The Road to Mastery: An Agenda for Transforming Your Management Style.

Assessment and Skill-Building Exercises.

Teaching Management Skills Using the Competing Values Model: A Case Study.

Conclusion: Beyond Rational Management.