BUILDING A BRIGHTER FUTURE FOR AMERICAN HEALTH CARE.

Why Hospitals Fail.

Reinventing the American Hospital.

HOW THE NEW AMERICAN HOSPITAL FUNCTIONS.

Unleashing People for Contribution.

Delivering the Service Strategy.

The Quality-Productivity-Innovation Equation.

A Streamlined Management System.

Optimizing Organizational Structure.

SUCCEEDING IN ORGANIZATIONAL RENEWAL.

Leading the Transition.

Managing Wide-Scale Change and Reconstruction.

Preparing for Transformation.

Implementing the Renewal Strategy.

Accelerating the Change Process.

Driving Change with Rewards.