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TQ Manager: A Practical Guide for Managing in a Total Quality Organization
Warren H. Schmidt, Jerome P. Finnigan
ISBN: 978-1-55542-559-3
Hardcover
196 pages
October 1993
US $36.00 add_to_cart.gif

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WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
 
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