SANDRA CHADWICK-BLOSSEY is director of the Christian A. Johnson Institute for Effective Teaching at Rollins College. She teaches undergraduate and graduate courses in organization development and learning organizations. Prior to her eight years at Rollins, she was director of the learning Assistance Program at Wake Forest University.

DOUGLAS REIMONDO ROBERTSON is professor and director of the Teaching and Learning Center at Eastern Kentucky University (EKU). He has helped to start three university faculty development center (Portland State University, University of Nevada-Las Vegas [UNLV], and Eastern Kentucky University), and has served as founding director at two (UNLV and EKU). His most recent book is Making Time, Making Change: Avoiding Overload in College Teaching (New Forums Press, 2003).