Preface.

Part I: The Position of Academic Department Chair.

1 The Department Chair: Then, Now, and Soon to Be.

2 Characteristics of Effective Chairs.

3 Remaining Professionally Viable While Chair.

4 The Chair as Keeper of Information.

5 Quality Assurance.

6 Staying Legal.

7 Staying Sane.

Part II: Working With Internal Constituents.

8 Communication.

9 Working With Faculty.

10 Working With the Dean and Other Administrators.

11 Interacting With Students.

Part III: Working With Faculty.

12 Staffing the Academic Department.

13 Recruiting and Retaining Faculty.

14 Faculty Culture.

15 Guiding Faculty Careers.

16 Faculty Evaluation.

Part IV: The Challenge of Change.

17 Fiscal Constraints in Higher Education.

18 Strategic Planning.

19 The Chair as Campus Entrepreneur.

20 The Chair as External Entrepreneur.

21 Preparing to Lead Change.

22 Understanding and Overcoming Resistance to Change.

Part V: Next Steps.

23 Chair Selection and Development.

24 Exiting the Chair Position.

25 The Benefits of Serving as Chair.

Bibliography.

Index.